Privacy and cookies

You can visit our site and use many of the services without telling us who you are or giving us any personally identifiable information.

We do use some cookies to monitor traffic and improve our website. These cookies do not store any personal information.  Read more about Google Analytics and their use of cookies here.

Google Analytics Cookies
Name Description Expiration
__utma Used to determine unique visitors to our site. It is updated with each page view.
2 years
__utmb Used to establish and continue a user session. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes. 30 minutes
__utmc Operates in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. In particular, this cookie is not provided with an expiration date; it expires when the user exits the browser.
Not set
__utmz
Stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our own site. The cookie is updated with each page view to your site.
6 months

 

You can restrict or block cookies through your browser settings. The Help function within your browser should tell you how. Alternatively, visit www.aboutcookies.org. For information on how to do this on your mobile phone, refer to your manual.

We automatically receive and record information on server logs from your browser. We only monitor the IP addresses of visitors to assess which pages are the most popular. These are not linked to any personal data; all visitors to our site remain anonymous.

Web access logs may be used to prevent security breaches, and to ensure the integrity of the data on our servers. The logs are deleted periodically.

Personal information will only be collected when you create an online account or email Tamworth Borough Council. The purpose for collecting your personal information will be made clear on the form.

Information use
Where you voluntarily choose to give us your personal details, it will be used exclusively for providing you with information or services you have requested, unless otherwise stated on the form.

Information Sharing and Disclosure
Tamworth Borough Council will not sell or rent your personally identifiable information to anyone.

We will only send personally identifiable information about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide the information or service requested. We also may share your information in response to court orders or other legal process.

Third Party Service Provider
We may have contracts with third parties to help provide online services. We will ensure:

  • They are provided only with the information they need.
  • They agree not to use the information received from us , for any purpose other than
  • that specified by the Council, and they have proper systems in place to protect personal data and private information.

Policy changes
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Policy changes will appear on this web page.

More information
For further information regarding the Data Protection Act and your rights under the Act please visit the Council's Data Protection Pages.

Information Commissioner's Office
The Information Commissioner enforces and oversees the Data Protection Act 1998 (DPA) and the Freedom of Information Act 2000 (FOI). The Information Commissioner’s Office acts as an independent body. For further details visit the following website: www.ico.org.uk